Client Services

How To Treat Clients Like Hollywood Icons

How To Treat Clients Like Hollywood Icons

What if a Hollywood icon like Emma Stone, George Clooney, or Brad Pitt wanted to do business with your agency? Would you treat them like any other client? Of course not. You would fawn all over them. “Here is the Jedi mind trick to make you craved by your clients, envied by your competitors, and raved about in your industry: treat all clients...

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The Smartest Agency Owners Send These Gifts To Right-Fit Prospects And Referral Advocates

The Smartest Agency Owners Send These Gifts To Right-Fit Prospects And Referral Advocates

This is the time of year I start to receive gift calendars and fridge magnet calendars from my realtor, loan officer, and dentist. Sometimes I get candy, which is dandy. They also send me fun items like a stuffed toy. Why? Because they hope I will keep it and it will remind them that they exist. That’s smart. So, what should agency owners and...

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